From the app
- Open Settings → Help & feedback.
- Try Help Centre first for how-to steps.
- Or tap Email Feedback to open a message to support@protocollabs.co.za with version diagnostics already filled in.
What to include
- Protocol version and build (Settings → About);
- iPhone model and iOS version;
- What you tapped;
- What happened instead;
- Screenshot with sensitive health details removed if possible.
Do not send passwords or full medical records unless support specifically asks for a safe sample.