Troubleshooting

Subscription not unlocking Pro

Pro features still locked after payment.

Purchase confirmation can lag. Restore Purchases usually resolves entitlement sync issues.

Steps

  1. Settings → Subscriptions — confirm DroneAirspace Pro is active;
  2. DroneAirspace → Settings → Restore Purchases;
  3. Verify correct Apple ID;
  4. Update app;
  5. Restart device.

Contact support

If entitlement remains missing after 24 hours, email hello@burgerlabs.co.za with screenshots. Refunds are handled by Apple.

Still need help?

Contact DroneAirspace support if this article did not answer your question.

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